Privacy Policy

Last Updated: 21 aug

  • This Privacy Policy describes how KIVARA ("we", "us", "our", or the "Site") collects, uses, and shares your personal information when you visit or make a purchase from KIVARA.

PERSONAL INFORMATION WE COLLECT

Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.We collect different types of personal information when you visit or interact with our Site. This information includes the details you provide and information automatically collected from your device when you visit the Site.

Information We Collect Automatically

When you visit the Site, we collect certain information automatically about your device. This includes your web browser, IP address, time zone, and some cookies installed on your device. We also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. This automatically collected information is referred to as "Device Information."

We collect Device Information using the following technologies:


  • : Data files placed on your device that often include an anonymous unique identifier. For more information on cookies and how to disable them, visit All About Cookies.

  • : These track actions occurring on the Site, including IP address, browser type, Internet service provider, and time stamps.

  • : Electronic files used to record information about how you browse the Site.

Information You Provide to Us

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:


  • : Name, billing address, shipping address, email address, phone number.

  • : Credit card numbers and other payment details (Note: We do not store your credit card details on our servers).

  • : The details of the products you order, the shipping details, and any additional information provided during the checkout process.

This information is referred to as "Order Information."

HOW WE USE YOUR PERSONAL INFORMATION

We use the Personal Information we collect for various purposes, including:


  • : To process your payment, arrange for shipping, and provide you with invoices/order confirmations.

  • : To contact you regarding your orders, customer service inquiries, or promotional offers via email, SMS, WhatsApp, or other communication channels.

  • : To screen orders for potential fraud or risk.

  • : To improve and optimize the Site and customer experience.

Additionally, we use your Device Information to:



SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties to help us use it as described above. These third parties include:


  • : Vendors such as Shopify for online store operations, payment processors like PayPal or Stripe for payments, and delivery services such as Delhivery.

  • : Google Analytics is used to understand how our customers use the Site. You can read more about Google’s use of your data here. You can also opt-out of Google Analytics here.

  • : We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena or legal request, or to protect our rights and the rights of others.

BEHAVIORAL ADVERTISING


We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. To learn more about how targeted advertising works, visit the Network Advertising Initiative’s educational page

DO NOT TRACK


Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you, and to request that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details provided below.

If you are located in Europe, we are processing your information to fulfill contracts we have with you (for example, to process orders), or otherwise to pursue our legitimate business interests as described above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you make a purchase through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES TO THIS PRIVACY POLICY


We may update this Privacy Policy from time to time to reflect changes to our practices, legal obligations, or other operational reasons. We will post the revised Privacy Policy on the Site and update the "Last Updated" date. Please review this Privacy Policy periodically.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:


  • : [Your Email Address]

  • : +91 996245 50925